If you are having problems with your broadband and are unable to fix it then the best thing to do is speak with your broadband provider. If you check out the broadband providers section on the site we have also listed contact numbers for the broadband providers that you can use to seek free support from (although the support is free in some cases you will have to pay for the cost of the telephone call which could be local rate or premium rate depending on what the broadband provider use.

Another form of broadband support is online bvia the broadband providers website, online support is free to use although if you are unable to gain access to the internet online support is probably not the right option to take. Also depending on how urgent you need a reply can be afctor on which support route to take.

You can also view our broadband help guide on the site which aims to try and give you answers, help and support to many questions or common problems.