Moving House - 2 bt broadband contracts!

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Moderator: Wardy

Moving House - 2 bt broadband contracts!

Postby littleneatie on Tue Apr 14, 2009 10:09 pm

hi, wonder if anyone can help, i am a bt broadband customer and so is my partner - we are moving in together and probably both have 6 months each running on our contracts. BT say cancel one and they will send a final bill to the other - i.e. 6 months of charges left on the other contract!! can they do this?

any help appreciated

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Re: Moving House - 2 bt broadband contracts!

Postby Wardy on Thu Apr 16, 2009 2:50 pm

Unfortunately they probably can to be honest as I'm guessing you have both signed up for 12 month contracts with BT broadband. It might be worth ringing them and saying that if they do charge you then when your 12 months is up on your contract you will change broadband providers perhaps. They may be more helpful then but no promises really!
Obviously make sure you cancel the one that has the least amount of time left on it to run!

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