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Broadband - Broadband News - TalkTalk in delays to "free broadband"

TalkTalk in delays to "free broadband"

5th June 2006

TalkTalk in delays to "free broadband"

Talk Talk (owned by The Carphone Warehouse) who were the first UK ISP to offer customers the chance of "free broadband" are seemingly having some problems in being able to deliver the service on time.

Customers who signed up at the launch back in April (Carphone Warehouse launch free broadband with Talk Talk) were told they would have the service by July but it is now looking likely this is going to be August at the earliest, with many other customers having to wait even longer.

We will find out more tomorrow as Talk Talk's Chief Executive, Charles Dunstone, announces to the City details about how many customers they have signed up to the telephone and broadband offer.

The Talk Talk site now informs customers this before they sign up:
"How long might it take?
When you join up, we'll estimate the date you'll have free broadband. And we'll be honest, some people may have to wait. But you can carry on using your current internet provider right up until you're connected to our call package"

It seems then that anyone who is signed up to or planning on signing up to Talk Talks free broadband service should put off cancelling their current broadband provider until they know for definite of when the broadband is going to be ready to use.


Author: Broadband Watchdog
Copyright: BroadbandWatchdog.co.uk - NetMediaUK.com


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