Comments on: Copper cable theft cuts broadband for 2,000 in Farningham, Kent

By: E Judge

E Judge — Mon, 26 Apr 2010 14:02:58 +0000

There seems to have been a complete lack of communication from BT regarding this issue. I reported a problem with my phone line and broadband connection last week, but no one got back to me to let me know how long the line would be down for, or what had caused the problem. I was left to learn about it on the local TV news last night. I agree that BT need to make sure that their cable is more secure to avoid further thefts, because it’s not acceptible for paying customers to go without telephone and internet access for nearly a week.

By: Nick Baker

Nick Baker — Mon, 26 Apr 2010 11:21:18 +0000

It isn’t just Broadband. There are also entities such as ‘Lifeline’ emergency phone lines that are cut. In the 71 hours of the cut there could have been fatalities due to non communication. It is curious as to why BT have not made their lines less accessable. I also note that BT made sure the cuts did not go over 72 hours – thereby avoiding compensation payments.
As for the crime – perhaps the criminals should be tried under the Terrorism Act (?)