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April 27, 2011

Bradford in top 100 fastest world broadband cities

The highest average broadband speed in the UK is available in Bradford, with the Yorkshire city being the only UK city to make it in to the top 100 cities around the world for average broadband speeds.

The results of the forth quarter results compiled by Akamai were released yesterday and it had Bradford sneaking itself into 99th place with an average broadband speed of 6.2Mb.

Of the 100 cities in the table, there was only 24 which were not in South Korea (South Korea had 16 in the top 100) or Japan (Japan had 60 int he top 100) with South Korea dominating the top of the list with the top 11 places and also having 15 of the top 20 fastest average broadband speed cities in the world.

The South Korean city of Taegu topped the list with an average broadband speed of 18.36Mb.

The director of market intelligence at Akamai, David Belson, told
“Sometimes a city can jump up if there’s an aggregation point in the area where networks meet, but that doesn’t appear to be the case in Bradford so it seems reasonable to conclude that it’s just that the broadband there is particularly good.”

He also told them that cities such as Southamption, Luton and Oldham were all not too far off the top 100 list but London was way down in around 400th position with an average broadband speed of just 3.5Mb.

Average broadband speeds in the UK are likely to continue to rise as BT rolls out it’s fibre optic broadband network (BT Infinity) across the UK and aims to cover around 66% of the UK by 2015.

In terms of the countries ranking, the UK rose one place to 26th showing that there is still plenty of room for improvement.

Users can test what speed their own broadband runs at by running a broadband speed test.


April 21, 2011

TalkTalk top most complained about Broadband & Landline company chart

TalkTalk have found themselves at the top of the pile of most complained about broadband and land-line company according to statistics published by Ofcom.

Ofcom, the telecommunications regulator, logged the complaints reported to them between October 2010 and February 2011 and found that per 1,000 customers, TalkTalk were complained about 1.78 times for landline services and 1.27 times for broadband services.

Landline complaints per 1,000 customers
Landline complaints per 1,000 customers

Ofcom receive around 450 complaints per day over telecoms issues with many complaints revolving around mis-selling, billing errors, lack of service and customer service problems.

Broadband complaints per 1,000 customers
Broadband complaints per 1,000 customers


Only broadband, telecoms and mobile providers that had a market share of 5% or more were included in the report, with BT, BSkyB, TalkTalk and Virgin Media the companies included in the broadband and land-line study and 3UK, O2, Orange, T-Mobile and Vodafone included for the mobile services.

In November 2010 Ofcom received the most complaints about TalkTalk after an investigation was taken place abotu customers continuing to get billed for cancelled services.

On the positive side of the scale saw Virgin media receiving only 0.20 complaints per 1,000 customers for it’s services.

Ofcoms Chief Executive, Ed Richards, said:

Consumers should have access to as much information as possible to allow them to choose between providers and to take full advantage of the competition in the sector.

By publishing complaints data, Ofcom aims to provide useful information to consumers, and also to give telecoms providers an incentive to improve their customer service.


April 20, 2011

Virgin Media in 1.5GB fastest broadband trials

Virgin Media are going to start testing the “world’s fastest broadband” that will run a speeds of up to 1.5GB.

virgin media logo 300x257 Virgin Media in 1.5GB fastest broadband trialsThe trials are to take place in east London and what is known as the “Silicon Roundabout” and will involve four companies making use of the service in the vicinity of Old Street in London.
The companies involved in the trial are all creative companies and work mainly with video for online and mobile streaming and also live broadcasting of events meaning that they are quite data hungry applications that will be utilising the network.

The broadband service will offer broadband speeds of up to 1.5GB download and up to 150Mb upload, with these speeds being around 240 times faster than the current UK average broadband speed.

Virgin Media say that their network is future proofed due to the 313 billion of investment made that means that each home on it’s network is connected to it’s fibre optic network by a high grade coaxial line and not like BT’s network which on the whole connects homes to the street side cabinet with copper cable.

Virgin Media’s network is also built on a future proofed platform which Virgin claim has nearly infinite capacity and uses DOCSIS 3.0 which also supports Internet protocol version 6 (IPv6).

Jon James the executive director of broadband at Virgin Media, said:
Demand for greater bandwidth is growing rapidly as more devices are able to connect to the internet and as more people go online simultaneously. Our growing network provides a highly competitive alternative to the fastest fibre networks of the future and, with our ongoing investment plans, we can anticipate and meet demand as it develops over time, ensuring Virgin Media business and residential customers continue to enjoy world-class broadband.


April 15, 2011

Fujitsu looking to build UK fibre network

Plans by Fujitsu to bring fibre broadband to the “final third” of the UK are up in the air due to BTs prices and while they wait to see if they can get £500 million of funding from the government.

Fujitsu, Virgin Media, TalkTalk and Cisco are looking to create a joint venture that will roll out a fibre network to around the 5 million homes in the UK that BT won’t be covering.

fujitsu logo Fujitsu looking to build UK fibre networkThe project would see Fujitsu looking to invest between £1.5bn-£2bn but they would be looking for the government to open it’s purse and give around £500 million. Although the government see this as exactly the type of project that they are looking for to help roll out fibre broadband across the UK they will also be aware that they have only been allocated £530m to help fund further private sector investment. If Fujitsu gets it’s investment then it will only leave £30m left for other projects to take place.

The managing director of network solutions at Fujitsu, Andy Stevenson, told the BBC:

“”Assuming we are successful we would hope to add our first retail customer in 2012 and reach 5 million in three to five years.”

Having a project that brings various together industry leaders is certainly a very positive step for the UK and it would be great to add even more competition to the UK communications market and have a large rival to BTs network.

In a letter sent to Ed Vaizey, the communications minister, earlier this month called for action to be taken on the prices BT charges for access to it’s underground ducts and poles. These prices are another stopping point for Fujitsu who will be wanting therse prices to be reduced to make the project more feasible for them.


April 12, 2011

Quarter of a million on superfast broadband

Superfast broadband lines are set to pass 250,000 this month according to

Superfast broadband speeds are classed as those that are in excess of 25Mb and are most likely delivered via fibre broadband.
The quarter of a million is actually an estimate based on detailed figures that Point-Topic had for the end of 2010. At that time it showed that there were 175,000 superfast broadband lines in use with 118,000 of them with Virgin Media customers, 54,000 on the BT network and around 3,000 on alternative networks.
The estimate was that going forward that these figures would reach 236,000 superfast broadband lines by the end of March and meant that in April the quarter of a million lines would be reached.

The figure still represents only 1% of UK homes which is not very many, but with fibre broadband becoming increasingly popular, added to the fact BT are investing heavily in their own fibre network to roll out to around two thirds of the UK the number of superfast lines is expected to continue on an increasing upward trend.

Virgin Media cable customers are using DOCSIS 3 with customers able to sign up to their 50Mb broadband and new 100Mb broadband packages. BT are still in the early stages of rolling out their BT Infinity network which for the majority of homes will be via FTTC (Fibre To The Cabinet) that will offer broadband speeds up to 40Mb with the fibre being used to the local street-side cabinet and then VDSL (Very High Speed DSL) being used for the last few hundred meters to the home, the lucky few will be put on the FTTP (Fibre To The Premises) which will let them sign up to BT’s headline 110Mb broadband package.


April 7, 2011

ISPs complain that BTs fibre access costs are too much

ISPs are complaining that BT have set their fibre broadband infrastructure prices too high and are putting the future of next generation fibre broadband int he UK in jeopardy.

A letter to Ed Vaizey, the communications minister, from 5 ISPs which included TalkTalk and Virgin Media claimed that BT were charging too much to access it’s physical infrastructure including ducts and poles and that with the prices at their current rate it would be actually be cheaper for them to replicate the existing infrastructure starting from new.

The letter goes on to say that due to the Physical Infrastructure Access (PIA) terms and pricing that are imposed currently by BT the whole £830 million plan by the Government with it’s Broadband Delivery UK (BDUK) scheme could be derailed unless pricing is changed.

PIA is designed to allow BTs rivals to access their pyscial network including poles and ducts to lay their own fibre. It was claimed that BT want to charge it’s rovals £21 per pole attachment which is up to 4 or 5 times higher than the £4 that BT pays for it themselves.

BT said:

Our proposed prices for duct access compare very well with European averages. Our plans for pole access have been held up due to others delaying our trials.

Although Ed Vaizey is unable himself to force BT to lower their prices, he can pass the matter on to Ofcom, the UK telephone regulator who will be able to investigate the charges and if it wants they can force BT to lower their prices.

- Filed under: Fibre broadband
- Tags: BT fibre, Fibre broadband rollout
Author: Mark @ 10:25 am

April 5, 2011

BT to extend “up to” 20Mb broadband to 80% of UK

BT are going to extend the availability of it’s “up to” 20Mb broadband service to 80% of UK homes by the end of 2011.

The next generation copper network is better known as ADSL2+ or Wholesale Broadband Connect (WBC) which can offer broadband speed of up to 20Mb which is theoretically over twice as fast as the standard “up to” broadband speed of 8mb.

bt logo BT to extend up to 20Mb broadband to 80% of UKCurrently BT have enabled 1017 exchanges to this technology which makes it available to 15.5 million premises. There are currently 2.25 million customers who are using the service with BT upgrading around 30,000 lines per week to it.

Although the broadband speed from ADSL2+ is advertised at up to 20-24Mb, Ofcom found the average broadband download speed was 6.2Mb.
BT’s standard broadband offer “up to” 8Mb broadband speeds and is available to 99% of UK homes but the average speed delivered according to Ofcom was 3.4Mb.

Cameron Rejali form BT Wholesale said:

Running over BT’s 21st Century Network, WBC offers communications providers the ability to provide their broadband customers with greater control, choice and flexibility as well as higher speeds. It supports the growing demand for high-speed broadband access to a range of online services – including TV, gaming online and multiple voice over internet protocol (VoIP) services.

BT’s Ethernet deployment has advanced from an early adopter to a mainstream purchase for businesses looking for a cheaper, faster and more versatile single platform solution for their wide area networking or local area networking needs.

BT are also investing heavily in their fibre broadband network “BT Infinity” and are aiming to offer FTTC (Fibre To The Cabinet) broadband with speeds up to 40Mb to around 66% of the UK by 2015 with an investment of £2.5bn.

- Filed under: Home Broadband,News
- Tags: ADSL2+, ADSL2+ broadband, WBC, Wholesale Broadband Connect
Author: Mark @ 2:16 pm

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