BE broadband have created a new profile on Social Network site Twitter that they will use to announce any service status reports.
BE do try to send emails when there is any outages but in the instance where they are unable to BE Broadband users will be able to check on Twitter for any updates.
BE Broadband customers should check or bookmark http://twitter.com/BEStatus for any status updates.
This is a very simple but extremely useful support and information method to offer to customers and it is hoped that other broadband providers will follow suit as it’s free and quick to get any messages out when the usual methods of communication may not be working.