BT Broadband are getting rid of the Fair Use policy it has in place for it’s ADSL and fibre broadband packages and making their unlimited broadband truly unlimited.

This is a welcome move to help customers understand more clearly what they are signing up for with a broadband package. So often we have seen broadband deals advertised as offering “Unlimited broadband” yet in the terms & conditions there is a “Fair Use policy” tucked away which gives broadband providers the freedom to stop the broadband service or restrict it to the users who they consider are extremely high usage.

BT Infinity Option 2 fibre broadband and also BT Total Broadband Option 3 on ADSL will now be able to use as much data as they require with the data caps being lifted on these unlimited broadband packages from BT. Previously the “Unlimited download” packages that were on offer had basically 300GB per month (more than enough for the majority of users) of downloads and then their broadband connection would have speed restrictions put in place.
Only around 0.5% of BT Broadband users were effected by the 300GB fair use limit that was in place but regardless of this many felt slightly confused and mis-sold that an unlimited broadband package did actually have limits in place.

Despite the lifting of the Fair Use policy BT have said that “traffic management” will still be in place when the network is busy, this will be for applications such as P2P file sharing which can be quite intensive on the network especially at peak times of the day.

BT Total Broadband Options 1 & 2 and also BT Infinity Option 1 do still have data limits in place, instead of users getting a restricted service or being cut off they will be charged instead £5 per 5GB extra used.