O2 says it’s £200.70 per GB for extra data above an O2 mobile broadband customers limit is designed to be a deterrent.
We reported how a study found that 78% of mobile broadband users were unaware that they could face hefty charges if they went over their broadband usage limit, with O2 coming out as the worst with a charge of £200 per extra GB.
In comparison T-Mobile didn’t charge customers if they went over their limit and instead warned them of the fact.
O2 said that very few of their customers went over the data transfer limit and that they text customers when they have used 50% of their allowance and again when they have used 90% and then if a customer goes over their limit they will receive another text.
When you consider that on a Pay & Go deal O2 charge £7.50 for 1Gb and 7 days mobile broadband access or for a full months access and 3Gb of data transfer a charge of £15 applies it goes to show how excessive the current fee is of £0.20 per Mb.