August 18, 2010
TalkTalk are offering a huge 6 months free broadband and phone for customers who sign up online.
 This special online only offer from TalkTalk (www.talktalk.co.uk) launches today (Wednesday 18th August) and will run until Thursday 30th September. Customers need to sign up to the Essentials package on an 18 month contract to be able to get the 6 months free after which time they will have to pay the standard rate of £6.99 per month.
The line rental is not free and will need to be paid at a charge of £11.49 per month and there is also the one off connection charge of £29.99.
What the TalkTalk Essentials package offers customers is up to 24Mb broadband, 40Gb monthly data transfer, a free wireless router and unlimited calls to UK landlines on evenings and weekends.
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August 11, 2010
TalkTalk are facing claims of hypocrisy after they announced that they would be raising it’s monthly landline fee by 55p per month after having previously slating Labours plans to bring in the 50p per month “broadband tax”.
Back when Labours controversial 50p per month “broadband tax” was being talked about as a way to raise funds to pay for next generation broadband in rural areas, TalkTalk were against the plans and said that they believed it would drive people off broadband.
One quote from their own blog on 24th March 2010 said:
“We think this tax is an unfair, regressive and wasteful way of funding superfast broadband which would deliver less benefit than it will cost, slow superfast broadband roll-out and drive around 200,000 homes off broadband.“
Also, a quote from Charles Dunstone, the Chief Executive of TalkTalk:
“As well as being unfair we estimate that the increase in price will mean that over 100,000 mostly low income homes will be forced to give up their broadband lines. This is wholly inconsistent with the Government’s plans to tackle digital exclusion by increasing uptake and use of broadband.“
The hypocrisy claims aren’t hard to spot, saying that 100,000 or 200,000 homes could be put off broadband due to a 50p per month line rental “broadband tax” charge and then months later to up your own line rental charge by 55p per month sort of stinks of double standards.
However, TalkTalk said the following to PcPro
“The difference is the Government wasn’t implementing a price rise, it was implementing a tax.
It wouldn’t have stopped providers increasing prices to maintain their business.“
The new charges are set to come in on the 1st October 2010 with line rental charges being upped from £11.49 per month to £12.04 per month, day time calls will also be increased from 5.8p to 6.4p per minute. These rises follow a similar prise rise for line rental and call charges that BT recently introduced.
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June 10, 2010
New customers signing up to TalkTalk for either it’s Essentials or Pro broadband or home phone services can now get free connection with it.
The free connection offer is worth a saving of £29.99 and is available to online customers if they join up before the end of July.
The Essentials package from TalkTalk offers up to 24Mb broadband download speeds with 40Gb monthly data transfer, it also comes with a free wireless ‘G’ router and free technical customer support when you ring from you TalkTalk line.
The phone part of the Essentials package offer unlimited calls to UK landlines at evenings and weekend.
The Essentials package costs £6.99 plus a line rental of £11.49 which comes to a total of £18.48 per month on an 18 month minimum contract.
The TalkTalk Pro also offer up to 24Mb broadband but with unlimited download (fair use policy applies) and a free wireless ‘N’ router and free technical customer support when you ring from you TalkTalk line.
The Pro phone part offers unlimited calls to UK landlines anytime and calls to mobiles for 7p per min flat rate + call connection.
TalkTalk Pro costs £14.99 plus line rental at £11.49 so a total of £26.48 per month on an 18 month contract.
On top of this TalkTalk also offer a 30 day no quibble trial for customers before they have to commit to the 18 month contract.
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April 20, 2010
TalkTalk are set to increase their own network by unbundling even more exchanges and giving them 90% coverage of the UK in the next year and to also get customers onto fibre broadband.
TalkTalk currently have 1700 exchanges in the UK unbundled and plan to add an extra 300 which would take them over 2000 in total around the UK.
On the TalkTlak blog it said the following:
“We’ve currently unbundled just over 1,700 phone exchanges around the UK, meaning that our customers near these exchanges are on our own fibre network rather than on BT’s legacy infrastructure. This gives us coverage for about 80% of the UK population but our aim is to increase this over the next year. We’re planning to unbundle a further 300 exchanges, taken us to over 2,000 in total, and pushing us to coverage of nearly 90% of the population.
We’re also upgrading the capacity of our network in anticipation of ever-higher internet usage. The industry expectation is that consumption of data online will increase by a whopping 50% year on year over the next few years. We’re enhancing our network to cope with this explosive rise in demand.
This upward trend is being boosted by the rise of online TV and video services like BBC iPlayer, ITV Player and, of course, YouTube. Soon these will be joined by Canvas, the online TV service we are a part of, which will provide an iPlayer-style catch-up service on your TV set, while also giving you additional content and features.”
Lats month TalkTalk also announced that all it’s customers would receive a free upgrade to their 24Mb broadband speeds offered by ADSL2+.
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January 25, 2010
TalkTalk the UK broadband provider could launch it’s own fibre broadband network according to Charles Dunstone, the Chief Executive of the Carphone Warehouse.
Mr Dunstone told the Financial Times that they are looking into the feasibility of TalkTalk launching it’s own fibre optic network possibly by even joining up with a rival broadband provider to fund install it.
The talk comes after it is believed that TalkTalk are one of the broadband providers who are not happy about the proposed agreement from BT Wholesale for using their new fibre network and claim that it does not give them enough scope for their own innovation.
BT are investing around £1.5bn in their new fibre optic network, and have called it BT Infinity and have already started rolling out and hope to have it available to 10 million UK homes by 2012.
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January 11, 2010
The Carphone Warehouse is offer a 12 months free phone and broadband deal on it’s TalkTalk broadband provider for new customers who sign up via The Carphone Warehouse.
The years free broadband and phone requires subscribers to take a 24 month/2 year deal and after the first 12 months are up they revert to paying £18.48 per month (£6.99 for the broadband & phone plus line rental of £11.49). There is also a one off £29.99 set up fee.
For this subscribers will receive up to 8Mb broadband speeds, 40GB download limit, free wireless router and unlimited evening and weekend calls to UK landlines and unlimited local calls.
80% of UK homes are able to take up on this offer through TalkTalks own unbundled network which means the line rental is paid to TalkTalk and not BT.
To take up this offer, users simply need to visit: www.carphonewarehouse.com
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September 29, 2009
A new set of parental controls are set to be launched so parents can add cinema style ratings to their broadband access.
Charles Dunstone the Chief Executive of the Carphone Warehouse who run a number of broadband providers such as TalkTalk, AOL UK and Tiscali are looking to add the ratings system so that access to certain sites will be restricted without the need for extra software being installed.
The classifications are U, 14, 18 or unclassified. Depending on which rating is chosen access to pornography and gambling sites will be blocked and also access to file sharing sites such as Pirate Bay may also have access to them blocked.
The service is aimed for the customers although it is also a great way for them to cut down on the amount of illegal downloading.
A new survey also revealed that half of film consumers think that broadband download speed restrictions are a suitable punishment for persistent illegal downloaders while 17% believe this to be unacceptable.
The Government believe that 1 in 12 regularly illegally download music or films (7 million people) and that this is costing the movie industry alone 1.4 billion per year.
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July 27, 2009
The first quarter of 2009 has seen the TalkTalk Group add 47,000 new broadband subscribers which takes them to a total of 2.85 million.
TalkTalk also managed to migrate a further 59,000 customers on to it’s own unbundled (LLU) network which takes them over all to have 79% of their customers on their own network. The more customers they have on their own network gives them more economic leverage.
TalkTalk bought the UK arm of Tiscali in May which was too late for these figures to be included in this report although they will be included in the Q2 report due out in October.
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